To facilitate a smooth and efficient shipping process, Kapiva has partnered with Amazon for our shipping services.

We ensure that
- all our products reach you in the best of conditions with no damages
- packaging materials used is of the best quality and sourced from reliable vendors
- thorough testing of package worthiness is undertaken before using them for shipping and delivery

Shipping Destination:
- We currently ship to addresses within the United States (USA) only.
- Unfortunately, we do not offer international shipping at this time. But we will soon expand to other geographies.

Shipping Fees:
- We offer free standard shipping.

Order Confirmation & Processing:
- As soon as you place your order, you will receive an order confirmation via email.
- Our team will process the order, and Amazon will deliver it to your shipping address.
- During peak seasons or promotional periods, order processing may take slightly longer due to increased demand. We appreciate your patience and understanding in such cases.

Order Tracking:
- Once your order is shipped, we will provide you with a tracking number via email.
- You can use the tracking number to monitor the progress of your shipment through our shipping carrier's website.

Customer Support:
You can send an email to info@shopkapiva.com in case you wish to raise any concern regarding the product delivered